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Privacy Policy

Privacy Policy

This Privacy Policy aims to make you aware of the general rules of privacy and processing of your personal data, which we collect and process.

The privacy policy is related to the current website, we are not responsible for any content or privacy policy of other websites. Any external link will be clearly labeled.

By accessing our website, you agree to accept and respect this Privacy Policy.

Who is responsible for processing my information?

Your personal data is processed by Colcap, Lda. (hereinafter referred to as "Operator" or "Control Space"). The company will act as data controller and the Customer may contact us at the following address: Avenida Engenheiro Duarte Pacheco, Amoreiras Torre 2, Piso 8, Sala 5 1070-102, in Lisbon.

What categories of personal data are collected?

We may collect data such as the Customer's name, address, tax number, number and validity of the Citizen's Card, email and telephone contact. We also collect your IP address for analytical purposes, if you give us consent to do so.

It is also very important for us to keep our products and services visible, which is why we have this website. To this end, we maintain a secure database with information that we collect from you, with your consent, in order to share information about the Operator.

What do I need my personal data for?

We use your personal data to be able to provide our service, to execute the agreement concluded with the Customer and/or to fulfill any pre-contractual obligations established.

We may also need to process and share your personal data, but always in strict compliance with legal obligations.

The Operator also uses your information for marketing purposes. This collection is necessary for sending you emails with company updates, event invitations, newsletters, and other information related to Control Space.

All information collected is carried out under the provisions of applicable national and EU legislation, namely those relating to the performance of contracts, legal obligations, consent or legitimate interest.

You can always withdraw your consent or object to a specific data processing activity at any time.

How is my personal data protected?

Control Space takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of data.

The processing of data is carried out through computers and/or computer tools, using procedures and organizational methods strictly related to the purposes indicated.

In addition to Control Space, in some cases, personal data may be accessible to certain types of responsible persons, involved in the operation of the Control Space service (administration, sales, marketing, legal service, systems administration) or to external entities duly classified as Processors.

Do you share any of my information with third parties?

We do not sell, trade, or otherwise transfer to outside parties your personal data without a legitimate reason to do so. This does not include trusted third parties who assist us in operating our website, managing our business, or providing customer services, provided that such third parties agree to keep this information confidential through legal acts or agreements. We may also disclose your information if we believe it is appropriate to comply with the law, to enforce our website policies, or to protect our rights or those of others. However, anonymous information may be provided to third parties for marketing, advertising, or related purposes.

Any information that we may share with a third country, outside the European Economic Area, is done in strict accordance with applicable law.

How can I exercise my rights?

You can exercise any of your rights (the right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object, the rights in relation to automated decision-making and profiling) at any time.

If you have questions about exercising these rights or need assistance, please contact us at privacidade@controlspacestorage.com. For requests to delete personal information or to learn what personal information has been collected, we will first verify your identity by using a combination of at least two pieces of information already collected, including your email address. If an authorized representative exercises the right on your behalf, we will require proof of that authorization.

If you consider that the processing of your personal data violates the applicable data protection legislation, you may file a complaint with the National Data Protection Commission (CNPD) through the website www.cnpd.pt.

How long will you keep my information?

We will only retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy.

Personal data collected for purposes related to the performance of a contract between Control Space and the Customer will be retained until that contract has been fully executed.

Personal data collected through consent will only be kept until consent is withdrawn. We may also retain cached copies or archives of information about you for a certain period of time.

You may opt out of receiving promotional emails and newsletters by following the opt-out instructions given in those emails.

You may also opt-out of receiving promotional emails and other communications from us at any time by sending an email to privacidade@controlspacestorage.com with your specific request.

If you opt out, we may also send you non-promotional communications, such as security alerts and notices relating to your access to or use of the Control Space website, about your online account or about ongoing business relationships.

How do I know if changes are made to this Privacy Policy?

If we decide to change our privacy policy, we will post those changes on this page. We will always mention the latest update in it.

Does this policy apply to data collected from other sources?

This online privacy policy applies only to information collected through our website and not to information collected offline. For these channels, we will have specific privacy notices.

Cookie Information

On our website we use cookies to help us optimize the various pages as well as improve your user experience. Cookies are small files that a website, when visited by the user, places on their device through the internet browser (browser). Cookies do not cause any harm, contain viruses, trojans or other harmful software.

The information stored in cookies from our website is used exclusively by us and is never provided to third parties, with the exception of third-party cookies that are used and managed by external entities and are intended for statistical analysis and possible security mechanisms.

We use cookies to:

• Provide essential functionality without which the website would not function;

• Submit your order;

• Ensure that you remain authenticated when browsing the various pages of the website, after logging in;

• Collect information about how you use the website, for example, which pages you visit, what is the average duration of the visit, etc., if you have given us consent to do so;

You can always block the use of cookies by activating this option in your browser, and you can do so for all cookies or only for some. Please note that if you block or delete one or more cookies used by our website, it may not work as expected.

For more information on this topic and how to manage cookies, please visit: www.allaboutcookies.org.

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